Privacy Policy

Information we collect

The website collects only the information needed to process order requests.

• customer name, phone number, and email,
• requested products, quantities, and pickup notes,
• communication details related to confirming the request,
• IP address and basic website usage or necessary cookie data.

How we use data

• to process and confirm order requests,
• to communicate with customers,
• to maintain internal records,
• to improve the website and prevent misuse,
• to comply with legal obligations.

Payments and customer accounts

• No online payments are processed on the website.
• No customer accounts are required.

How long data is kept

Personal data should only be kept as long as necessary for order handling, recordkeeping, legal protection, or legal obligations.

Who may access data

Data may be accessed by the store and necessary technical/service providers, such as website hosting, database, email/SMS, analytics, or IT providers.

Customer rights

Customers have GDPR rights, including access, correction, deletion, restriction, objection, portability, and the right to contact the Czech data protection authority: Úřad pro ochranu osobních údajů.

Privacy requests should be sent to: [INSERT PRIVACY CONTACT EMAIL].

Cookies

In the current MVP version, only necessary cookies and basic browser storage are used for basic website functionality, such as catalog access and core order portal functions.